We at Prev-One company respect the privacy of all our customers, employees, and partners. Our goal is to ensure the integrity of information and safeguard privacy.
The present Privacy Notice aims to demonstrate our commitment to privacy and the protection of collected personal data, establishing rules regarding the collection, recording, storage, use, sharing, and disposal of collected personal data.
Information Provided by You: We collect information that you provide when making inquiries or acquiring products and/or services through the following channels: website, social media, sales stands, personal contact, by phone, email, and signed contracts. If you choose not to provide the requested information (mandatory or not), you may not be able to fully enjoy our services. Such information may include your name, address, email, phone number, identification documents, bank and income data.
Automatically Collected Information: When you use this website, the server may automatically recognize you through a cookie or other tracking technology. These technologies act as unique identifiers, allowing us to tailor the website to the interests specified by you and track your activity. This information may be added to your user profile and used to send offers and advertisements that we believe are relevant to your interests.
We may use the information collected about you to: respond to your inquiries and requests; keep you informed about our services through SMS, MMS, direct mail, communication apps (such as WhatsApp), among other means; develop new products and improve/enhance our business; and use your data for analytical and statistical purposes.
We rely on several legal bases to collect and process your information: (a) with your consent; (b) to comply with legal obligations; (c) for the performance of a contract or preliminary procedures; (c) for the regular exercise of rights in judicial, administrative, or arbitration proceedings; and (d) to meet the legitimate interests of the company.
In addition, we may share your information to: (a) comply with legal proceedings; (b) respond to legal requests made by authorities; (c) corporate transactions (merger, acquisition, or sale); (d) audits; and (e) with suppliers when it is essential for the execution of services. We do not share with third parties interested in selling services/products, nor do we authorize them to use your information.
All plausible technical measures of the current state of technology are adopted to ensure the security of personal data and to prevent their alteration, loss, unauthorized processing, and access, whether resulting from human action or natural, physical, or electronic actions.
You have the right, when applicable, to obtain upon request: confirmation of the existence of treatment; access to the data; correction of incomplete, inaccurate, or outdated data; anonymization, blocking, or deletion of unnecessary, excessive, or data processed in non-compliance with the legislation; data portability to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing trade and industrial secrets; deletion of personal data processed with the consent of the data subject; information on public and private entities with which the controller has shared data; information about the possibility of not providing consent and the consequences of refusal; and revocation of consent. To exercise these rights or any other questions regarding this Privacy Notice, please contact our Data Protection Officer.
Your personal information will be kept for the necessary period until the faithful fulfillment of our services, except when a longer retention period is required or permitted by law. Once the period has elapsed, the data will be duly eliminated.
Through a schedule of training and awareness sessions on the subject of Privacy and Data Protection, the company provides its employees with all the tools to ensure the proper protection of your personal data.
We may change this Privacy Notice regularly. In such cases, we will publish an updated version.
If you have any questions about this Privacy Notice, please contact us.